Archive for the ‘Writing’ Category

Many technical¬†writers¬†play document manager at some point in their career. Part of document management includes managing — and many times, creating — templates for colleagues to (mis)use. For those of us not using FrameMaker, DITA, or other type of single-sourcing, template creation and maintenance can sometimes be the bane of our existence. I’ve compiled these […]

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Has someone ever said something like this to you? Basically what they’re really saying is, I’m not a technical communicator, but anything I write is 100% perfect and shouldn’t be changed! Now, I know that even everything that *I* write isn’t perfect, but if someone wanted to change one of my documents, I would want […]

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Poll!

04Aug10

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At an interview recently I was asked, “How do you build trust?” After thinking about the question for a moment, I answered, Building trust requires that you be honest and transparent. Also, delivering on your promises instills credibility and helps build trust. I think that was a pretty good answer for thinking on my feet. […]

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